Knowledge Base

7 Articles1) LogChecker - Getting Started →

• Does LC Live cater for all Fatigue Rules?
• LogChecker 5 Quick Start Guide
• Adding a Division
• Adding a User
• Adding a New Driver
• Adding a New Driver (Screen Capture Video)
• Browser Compatibility

3 Articles2) LC Live - Getting Started →

• Is LogChecker Live an Electronic Work Diary (EWD)?
• What is the cost of LogChecker Live?
• What is LogChecker Live? 

4 Articles3) General FAQ's →

• Does LogChecker cater for Split Rest Breaks?
• Can LogChecker Live be used as an alternate record for 100 km Standard Hours drivers?
• LogChecker Fatigue Rules
• Is there a contract to use LogChecker Live?

11 Articles4) LC Live - Employer FAQ →

• LogChecker Live has breached me, but I think its wrong!
• Help! LogChecker Live isn’t working!
• LogChecker Live is asking me to synchronise. Why?
• LogChecker Live notifies me of a driver breach or pending breach, what do I do next?
• Can I retrieve data from LogChecker Live?
• Will I be charged for Drivers I don’t use?
• How do I get a full refund if I am not happy with your product?
• How does the LogChecker Live Billing Cycle work?
• Is there a sample or trial of the software available?
• Do I have to use LogChecker Live if I am already using LogChecker?
• Can a driver amend data on the App?

9 Articles5) Standard - Rule Samples →

• Standard – 5 1/2 hour rule.
• Standard – 8 Hour Rule
• Standard – 11 Hour Rule
• Standard – 24 Hour Rule
• Standard – 7 Day Rule
• Standard – 14 Day Rule
• Explanation of Warnings (the blue icon)
• Explanation of Breaches (the yellow icon)
• Why do we have the (blue) Warning Icon?

18 Articles6) LC Live – Driver FAQ →

• COVID 19 News – Supplementary record use extended to 30 days
• Help! I have uninstalled the app and need my previous data back!
• Do I need an internet connection to use LogChecker live?
• LogChecker Live has breached me, but I think its wrong!
• How do I change my pin number?
• Help! LogChecker Live isn’t working!
• LogChecker Live is asking me to synchronise. Why?
• How does the LogChecker Live rest recommendation work, and how does this benefit me?
• How do I stop work?
• How does the LC Live future breach calculation benefit me?
• I made a mistake, how can I edit my history?
• Why do I see a yellow warning triangle in the history view?
• Why is the resting screen orange?
• How do I start work?
• How do I know if I am in breach?

9 Articles7) BFM - Rule Samples →

• BFM – 6 1/4 Hour Rule
• BFM – 9 Hour Rule
• BFM – 12 Hour Rule
• BFM – 24 Hour Rule
• BFM – 7 Day Rule
• BFM – 14 Day Rule
• Explanation of Warnings (the blue icon)
• Explanation of Breaches (the yellow icon)
• Why do we have the (blue) Warning Icon?

15 Articles8) Settings →

• How to Delete a User
• Change or Update Accreditation Particulars
• Cancelling a Work Diary Page
• Exporting and Importing Driver Database
• Filter by Breach Severity
• How to re activate a driver
• How to mark a driver inactive
• How do I change a driver from Standard to BFM?
• Changing a Password in LogChecker
• Clearing a diary page
• Changing the date on a diary Page
• Changing a driver on a page
• Updating Medical Expiry Dates
• Deleting a diary page
• Updating a drivers licence renewal expiry date

0 Articles9) WA - Rule Samples →

4 Articles91) Reports →

• What is a Non-Conformance Report (NCR)?
• How to raise a Non Conformance Report
• Attaching a PDF to a LogChecker Diary Entry
• Reports not Downloading in Google Chrome

6 Articles92) Terms →

• Payment Options
• The Billing Cycle Process
• Fees & Charges
• Will I be Charged for Drivers I don’t Use?
• Cancelling your Subscription
• Terms & Conditions of Use